with which customer service factors are quick response mcq
In fact a survey conducted by Jeff Toister and SuperOffice. Supply chain managers balance total logistics cost factors against customer service factors.
What Is The Impact Of Customer Service On Lifetime Customer Value
Adding value to products by having them where people want.
. It can help any business to. Our online customer service trivia quizzes can be adapted to suit your requirements for taking some of the top customer service quizzes. It is easy for customers to turn their heads to other brands once they experience poor customer service.
C on-time market delivery system. One of the biggest factors in good customer service is speed especially when a client is requesting something thats time sensitive. All the best in the interview.
Customer service factors include. Up to 3 cash back 26. How quickly your customer service team responds to queries is one of the most critical factors in customer satisfaction.
As a matter of fact 75 of social media users expect to hear a response from a customer service agent within an hour or even less. B Logistics management c Point-to-point management d Just-in-time management e Cost-effective flow Q209 With which customer service factor are quick response and efficient. When a consumer has a problem they want an immediate response.
Take up the customer service questions and answers test below and see just how qualified you are for the vacant position within the organization. Standard customer service response time. Whether you own a small business run an independent startup or work as a single entrepreneur customer satisfaction means everything to your companys success.
A firm needs to drive down logistics costs. With which customer service factor are quick response and efficient consumer response delivery systems most closely related. A Time b Dependability c Inventory Costs d.
With which customer service factor are quick response and efficient consumer response delivery systems most closely related. Training is the most straightforward answer to revert customer negativity. A Time B dependability C.
A whole day is a long time for a customer to wait for a. A FedEx and Rosenau Transport B Sentinel Self-Storage and UPS C. It helps your brand to build trust with your customers.
Time convenience communication and dependability. 25 of customers who complain about a. These factors are more than a nice to have.
The increase in customer satisfaction gained by making a good or service available at the appropriate time. 13 Examples of third-party logistics providers are. 88 of customer service agents say training is key to good customer service.
None of the above. One of the biggest factors in good customer service is speed especially when a client is requesting something thats time. D Efficient logistical response.
53 of customers reported being irritated if they dont speak to a real.
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